Terms & Conditions
Last Updated: 4/1/2025
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Welcome to The Valley Stork!
By accessing, purchasing or renting from our website, you agree to comply with the following Terms and Conditions.
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1. General Information
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These Terms and Conditions govern your use of The Valley Stork website and services.
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We reserve the right to update or modify these terms at any time without prior notice
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2. SMS Text Messaging
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By contacting The Valley Stork, making a purchase and providing us with your contact information, you're opting in to receiving text and email communication regarding your purchase. As well as, future promotional messages from The Valley Stork.
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For information regarding our privacy policy and how contact information is used please refer to our Privacy Policy page.​
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3. Orders & Payments
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All prices are listed in USD currency and may be subject to change.
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Full payment is required upfront to secure the booking.
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We reserve the right to refuse or cancel orders at our discretion.
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Payments are processed securely through trusted third-party providers.
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4. Refunds
We will issue a full refund if any of the following apply:
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Order is cancelled within 24 hours of purchase, subject to the bank fee to submit refund.
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Extreme weather conditions prevent us from setting up your stork.
We will NOT issue a refund if any of the following apply:
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It has been over 24 hours since the order was placed and the personalized sign has already been made.
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If we are not able to enter a gated community due to not given a gate code or gate code doesn’t work.
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Either the homeowner or the recipient will not allow us to set the sign up or contacts us to remove the sign prior to the end of the rental period.
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If there is a dog or another animal on the property that is threatening or will not allow us to set the sign up.
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5. Delivery and Installation
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Delivery times may vary based on location and availability.
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The homeowner should ensure the yard is clear and prepared for installation.
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Preferred installation location should be noted prior to delivery, once installed the stork cannot be moved or removed until pick up​.
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6. Homeowner Responsibilities
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Homeowners are responsible for keeping the signs safe and secure during the rental period.
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Avoid moving the signs, mowing the lawn while signs are in place or performing any activities that could damage the signs including attaching decorations or balloons.
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Notifying The Valley Stork if damage to the sign occurs.
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Call for early pick up, signs are not be removed by the homeowner.
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7. Inclement Weather
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In cases of severe weather, The Valley Stork may not be able to deliver or install signs.
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The Valley Stork may cancel the rental, offer a refund or reschedule for a later date.
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8. Intellectual Property
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All content on this website (text, images, logos, designs) is owned by The Valley Stork LLC and protected by copyright laws through The Stork Lady.
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You may not copy, distribute, or use any content without written permission.
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9. Limitation of Liability
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We strive to provide accurate and up-to-date information but do not guarantee that all content is error-free.
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We are not responsible for any direct, indirect, or incidental damages resulting from the use of our website.
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10. Use of Our Website
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Use the site for lawful purposes only.
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Provide accurate information when making purchases or inquiries.
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Not engage in any activity that could harm our website or business.
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11. Third-Party Links
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Our website may contain links to external sites. We are not responsible for their content, policies, or practices.
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12. Governing Law
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These Terms and Conditions are governed by the laws of Boise, Idaho. Any disputes will be resolved in the courts of Boise, Idaho.
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13. Contact Us
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If you have any questions about these Terms and Conditions, please contact us at: hello@thevalleystork.com.