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Terms & Conditions

Last Updated: 4/1/2025

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Welcome to The Valley Stork!

 

  By accessing, purchasing or renting from our website, you agree to comply with the following Terms and Conditions. 

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1. General Information

  • These Terms and Conditions govern your use of The Valley Stork website and services.

  • We reserve the right to update or modify these terms at any time without prior notice

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2. SMS Text Messaging 

  • By contacting The Valley Stork, making a purchase and providing us with your contact information, you're opting in to receiving text and email communication regarding your purchase. As well as, future promotional messages from The Valley Stork.  

  • For information regarding our privacy policy and how contact information is used please refer to our Privacy Policy page.​

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3. Orders & Payments

  • All prices are listed in USD currency and may be subject to change.

  • Full payment is required upfront to secure the booking.

  • We reserve the right to refuse or cancel orders at our discretion.

  • Payments are processed securely through trusted third-party providers.

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4. Refunds

We will issue a full refund if any of the following apply:

  • Order is cancelled within 24 hours of purchase, subject to the bank fee to submit refund.

  • Extreme weather conditions prevent us from setting up your stork.

 

We will NOT issue a refund if any of the following apply:

  • It has been over 24 hours since the order was placed and the personalized sign has already been made.

  • If we are not able to enter a gated community due to not given a gate code or gate code doesn’t work.

  • Either the homeowner or the recipient will not allow us to set the sign up or contacts us to remove the sign prior to the end of the rental period.

  • If there is a dog or another animal on the property that is threatening or will not allow us to set the sign up.

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5. Delivery and Installation

  • Delivery times may vary based on location and availability.

  • The homeowner should ensure the yard is clear and prepared for installation.

  • Preferred installation location should be noted prior to delivery, once installed the stork cannot be moved or removed until pick up​.

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6. Homeowner Responsibilities

  • Homeowners are responsible for keeping the signs safe and secure during the rental period.

  • Avoid moving the signs, mowing the lawn while signs are in place or performing any activities that could damage the signs including attaching decorations or balloons.

  • Notifying The Valley Stork if damage to the sign occurs.

  • Call for early pick up, signs are not be removed by the homeowner.

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7. Inclement Weather

  • In cases of severe weather, The Valley Stork may not be able to deliver or install signs.

  • The Valley Stork may cancel the rental, offer a refund or reschedule for a later date.

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8. Intellectual Property

  • All content on this website (text, images, logos, designs) is owned by The Valley Stork LLC and protected by copyright laws through The Stork Lady.

  • You may not copy, distribute, or use any content without written permission.

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9. Limitation of Liability

  • We strive to provide accurate and up-to-date information but do not guarantee that all content is error-free.

  • We are not responsible for any direct, indirect, or incidental damages resulting from the use of our website.

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10. Use of Our Website

  • Use the site for lawful purposes only.

  • Provide accurate information when making purchases or inquiries.

  • Not engage in any activity that could harm our website or business.

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11. Third-Party Links

  • Our website may contain links to external sites. We are not responsible for their content,  policies, or practices.

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12. Governing Law

  • These Terms and Conditions are governed by the laws of Boise, Idaho. Any disputes will be resolved in the courts of Boise, Idaho.

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13. Contact Us

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